Designed for People with All Abilities
CapTel from T-Mobile is great for people with hearing loss. But if your hearing loss is more profound, T-Mobile offers a variety of other services designed for people who are Deaf, or who are differently abled for speech or vision. Visit our Accessibility page for more information.


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.