CapTel from T-Mobile Captioned Phone Support
For assistance with your CapTel 2400i, CapTel 840Series or CapTel 880i phone. Our customer service representatives are available 24/7 (excluding holidays).
- Customer Service: 888-269-7477
- Español: 866-670-9134
- E-mail: CapTel@CapTel.com
- Fax: 608-204-6167
Press the blue button on your phone to automatically dial a customer support representative.
WebCapTel Customer Service
For assistance using WebCapTel service on your PC, laptop or mobile device. Our customer service representatives are available Monday-Friday from 6:00 am to 11:00 pm Central Standard Time.
- Customer Service: 855-871-8429 (voice/TTY)
- Email: WebCapTel@Sprint.com
- Fax: 877-877-3291