No Cost

Apply to Get Your Internet-based Phone for $0

You will need:

  1. Download the certification form below and have it signed by a hearing health professional.
  2. Fax or email the form as follows: Fax the completed certification form to:
    1-608-238-3008 (Fax) or
Download certification form

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Order Your Phone Now for $75

We’ll ship your CapTel phone directly to you, so you can get connected faster.

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Great Service Starts When You Think Magenta

CapTel from T-Mobile is the clear choice for your captioned telephone equipment and service.


CapTel from T-Mobile is ranked #1 in the nation for overall accuracy of captions.1


Personalized installation and training and one-touch access to customer care reps, 24/7 from a button built into every phone.


Industry-leading technology, including audiogram programming, speakerphone, Bluetooth and low-vision technology.


T-Mobile has been providing certified captioned telephone service longer than any company in the country.2


A choice of phones to meet a variety of needs.

1According to a 2017 independent testing of phone-based IP captioned telephone service providers by Cositics, CapTel ranks #1 in the nation for overall accuracy.

2CapTel from T-Mobile was the first TRS provider to offer CapTel service in full compliance with federal regulations.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.