Individuals with hearing loss must complete & submit a Third-Party Certification of Eligibility signed by hearing health professional to be eligible for no-cost Internet-based CapTel phone. Although CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using CapTel for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency svc. through CapTel whether caused by the negligence of T-Mobile or otherwise.

CapTel Phone Offer

CapTel Phone: Sel. models only. While supplies last. CapTel users are responsible for their own long-distance call charges. Subject to change. Guarantee: 90-Day refund or exchange through manufacturer. The item must be in the original carton & in “like new” condition to receive a refund. See for details. Other Terms: Offer not avail. everywhere or for all devices. Restrictions apply. See for details. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2020 T-Mobile USA, Inc. CapTel is a registered trademark of Ultratec, Inc. Bluetooth® is a registered trademark of Bluetooth SIG, Inc.

CapTel Phone Offer for Social or small banner ads with limited space:

Only for people with hearing loss. Federally funded; req. certification form & registration. Operator assisted. CapTel users responsible for long-distance charges. Offer not avail. everywhere or for all devices. Restrictions apply. See for details.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.