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Free Phone with Certification

Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.

The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.

NOTE:

Third Party Certification only applies to CapTel models that are Internet-based (CapTel 840i, CapTel 880i and CapTel 2400i)
Third Party Certification cannot be used for CapTel models that do not have an Internet connection (CapTel 840 / CapTel 800 / CapTel 200)

Complete and Print: Third Party Certification Form

Download Form Now

Important things to know

Professionals qualified to sign the Third Party Certification:

• Audiologists

•  Doctors (with a hearing-related specialty)

•  Primary Physician

•  General Practice Physician

•  Ear Nose Throat (ENT) Doctor

•  Geriatric Practice

•  Hearing Related Professionals

•  Hearing Instrument Specialists

•  Veteran Service Officers

•  Aging Transition Coordinators

•  Community Care Coordinators

    Directions

    1. Download & print the Hearing Health Professional Certification Form (link below)

    2. Have the form signed & dated by a hearing professional as listed above

    3. Fax the completed certification form to:
    1-608-238-3008 (Fax) 
    Register@CapTel.com


    Fcc Logo Svg 200X168

    LA LEY FEDERAL PROHÍBE A CUALQUIER PERSONA, SALVO A LOS USUARIOS REGISTRADOS QUE PRESENTEN PÉRDIDA DE LA AUDICIÓN, UTILIZAR TELÉFONOS DE SUBTÍTULOS POR PROTOCOLO DE INTERNET (IP) CON LA FUNCIÓN DE SUBTÍTULOS ACTIVADA. El Servicio Telefónico Subtitulado IP podría estar a cargo de un operador en vivo. El operador genera subtítulos que indican lo que dice la persona que llama. Estos subtítulos son enviados a su teléfono. Hay un costo por cada minuto de subtítulos generados, que se paga mediante un fondo federalmente administrado. No se le aplica costo alguno al usuario de CapTel por utilizar el servicio. (v5.4 7-18)