No Cost
Choose Delivery

See your healthcare provider & get an Internet-based Phone for $0

We'll ship it to you at no cost, or schedule a no-cost set up.

  1. Download the certification form below and have it signed by a hearing health professional.
  2. Fax or email the form as follows: 
    1-608-238-3008 (Fax) or
Get the form

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Choose Delivery

Order your phone now for $75

Want to skip the healthcare visit? Order now and we'll ship it to you at no cost, or schedule a no-cost set up.

Order now


Customers First

CapTel is the clear choice for your captioned telephone equipment and service.


CapTel is ranked #1 in the nation for overall accuracy of captions.


Personalized installation and training and one-touch access to customer care reps, 24/7 from a button built into every phone.


Industry-leading technology, including audiogram programming, speakerphone, Bluetooth and low-vision technology.


CapTel has been providing certified captioned telephone service longer than any company in the country.1


A choice of phones to meet a variety of needs.

1CapTel was the first TRS provider to offer CapTel service in full compliance with federal regulations.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.